Jackpot City Review
Jackpot City is an online casino with an attractive and engaging design that will give players the feeling of hitting the tables in Las Vegas. A great deal of classic slots, animated slots and online table games make this Microgaming website into a fully operational mobile casino. Players who are looking for a "real feel" of their online gambling experience will definitely have a good time visiting it. Jackpot City Pokies is licensed by the Malta Gaming Authority.
-
Win rate
96.2%
-
Payout speed
2-4 days
-
Paid daily
$2.7m
-
# pokies
300+
Editor’s verdict - excellent
The Good
- Gigantic selection of high-quality pokies and games
- Amazing mobile play on a variety of devices
- High-paying progressive jackpot pokies
What Could Be Better
- Customer service could be quicker
- Bonus playthrough rate a little high
Aussie players needn’t look any further for an online casino that is safe, fast, and has a brilliantly huge pokie selection.
Works on: Apple, Android, Mac, PC, Windows phones
Review summary
Memorable gambling experiences with a modern gaming platform and massive selection of games
One of the oldest brands in the business, Jackpot City has been delivering memorable online gambling experiences since 1998. With how competitive the online casino industry is, that right there tells you that Jackpot City is a site worth trusting with your online gaming dollar. On top of that, the site carries certifications from the Maltese Government as well as eCOGRA which are reserved for only the best online casinos. It’s easy to see why so many people trust Jackpot City to come through for them and offer a quality gaming experience.
The site’s massive selection of games (over 500, 300 of which are pokies) and intuitive pick-up-and-play make Jackpot City a great selection for even the most computer illiterate. Better yet, the mobile experience is just about second to none and is available on all the most popular brands and devices. The site is built on reliable Microgaming software that helps it run smoothly and offer some of the most exciting games in the industry. Games like Jurassic Park, Hot as Hades and Playboy online slot are all available at this Microgaming site, making it an excellent place for Australian pokies players to consider joining.
Starting up with the casino is a simple matter, because it accepts the AUD and accepts a nice variety of deposit and withdrawal methods. Players can get started at the casino the same day that they sign up, and the methods vary nicely and players can choose from a few different eWallet services as well as several different credit card options. Australian players are even eligible for generous welcome bonuses that make playing at Jackpot City an even more exciting prospect. Players can receive up to $400 on each of four initial deposits, offering up to a massive $1600 in free money for players that are serious about betting consistently and making a larger initial deposit into the casino.
Jackpot City is reliable, proven, and offers an excellent blend of features, security and convenience to Australian players looking to gamble online, what’s not to like?
quick facts
 |
Aus players accepted |
|---|---|
| Name: | Jackpot City |
| Established: | 1998 |
| Licensed In: | Malta |
| Owned By: | Digimedia Ltd |
| Payout Speed: | Typically within 48 hours |
| Languages: | 20 |
| Currencies: | AUD, EUR, USD, GBP, and others |
| Software type: | Microgaming |
| Contact | 0011 800 1515 1516 |
| Website: | JackpotCity.org |
| Deposit options: | mastercard, visa, poli, skrill, neteller |
Rating breakdown
Large selection of games with attractive interface coupled with generous welcome bonuses, quick payouts and special promotions
When we review casinos we sometimes can be overly critical, but even so we had a hard time finding things we didn’t like about Jackpot City. The large offering of games (especially pokies) and bonuses is huge, is backed by some of the best software and security companies in the business, and has a strong reputation for paying out and paying out quick.
Standout Features
-
300+ pokies that all look and run great -
Generous welcome bonuses and special promotions -
Live dealer casino table games -
Quick payouts, especially for VIP players
Overall
Tested, reliable, and full of surprises, Jackpot City is a perfect choice for Aussie pokie fans.
Detailed review
A detailed look at one of the best Microgaming websites that covers all the basic needs of the gambling enthusiast in terms of security, game variety and customer experience
Software
From lobby to game, Jackpot City has beautiful interfaces and graphics. Which shouldn’t be a surprise once you learn that their casino runs on Microgaming software, by and large considered the best on the internet. Within a minute or so, you’ll have access to all the games on this software either by downloading and installing their dedicated casino client or simply clicking the play now button on the Jackpot City website.
Jackpot City also has one of the best mobile casino apps on the internet, which is downloadable right here on Pokies.com.au. Many online casino operators seem to water down their mobile experience, but that is far from the case with Jackpot City. Not only is their selection of mobile pokies still quite large, they all retain their beauty and smoothness on a smaller screen. Currently, the app is designed to work with Android, Apple, and Windows smartphone and tablets, and on any of those you can play with the same Jackpot City account as you use on your computer.
With a massive selection of games, first-rate security and a great site design, Jackpot City offers an experience that any online gambler will enjoy.
The site offers the option of starting off with a flash-casino and gaining some gaming experience before playing for real money. You won't even have to download the software to do that, which is pretty convenient for newbies. If you need assistance with installation, deposits or any other topic of interest - Jackpot City offers a toll-free support line, where players can receive assistance in several languages. Phone support is available 24/7 and there is a live chat as well, which are the preferred channels for communication as reply to e-mails usually takes longer than a day.
The site offers the option of starting off with a flash-casino and gaining some gaming experience before playing for real money. You won't even have to download the software to do that, which is pretty convenient for newbies. If you need assistance with installation, deposits or any other topic of interest - Jackpot City offers a toll-free support line, where players can receive assistance in several languages. Phone support is available 24/7 and there is a live chat as well, which are the preferred channels for communication as reply to e-mails usually takes longer than a day.
Security & reputation
Between their certification from eCOGRA and their gaming license from the Malta Gaming Authority, Jackpot City’s security and reputation are air tight. The eCOGRA approval means that the site undergoes regular audits that make sure all pokies and casino games are operating fairly with a balanced random number generator. And that Class 1 gaming license from Malta means that Jackpot City’s financial, operational, and tax activity is all up to snuff and acting in accordance with the law.
All of this also means that your financial and private information is encrypted and protected from would-be hackers and leaks.
Banking, Deposits, and Withdrawals
Pretty much all of the most major banking options are available for you to make your deposits and withdrawals with. You may not be able to find your more niche option of choice here, but between VISA, Maestro, MasterCard, echeck, and a few others there is probably an option you can make work. There are also a few more deposit options (like Neteller and uKash) available for mobile players. It depends of course on your method of choice and sometimes your bank, but most payments go through within 48 hours, with VIP players experiencing even faster payout times.
payout:1-2
payout:1-2
payout:2-3
payout:2-4
payout:2-3
payout:1-2
Games & pokies
Jackpot City truly is a pokie paradise, as they offer more than 300 titles for you to choose from across a variety of genres. These include classic three-reel games, to contemporary video pokies, to the ever-popular progressive jackpot pokies. Each type has its own respective payout rates, with the classics paying smaller amounts but more frequently and the progressives offering only rare hits but that can be in the millions when they do. There’s not a better software platform for pokies than Microgaming, and every single pokie here is colorful, engaging, and runs flawlessly.
The site isn’t top heavy with only pokies, however. Inside you’ll find everything you’d expect from an online casino, including various varieties of blackjack, roulette, and more. A feature that Jackpot City seems particularly proud of (because they advertise it everywhere) is their selection of live casino games. These games are played through live video streams and have a real dealer in a casino somewhere spinning the wheel and flipping the cards. Better yet, you can even interact with them, making for the most realistic casino experience you could ever get from your living room.
-
Roulette9 VARIETIES
-
Pokies & slots300+ POKIES
-
Video poker20+ VARIETIES
-
Baccarat3 VARIETIES
-
Blackjack40+ VARIETIES
-
Craps3 VARIETIES
Customer service
Jackpot City has country-specific phone lines for 11 different regions and countries that offer customer support 24/7 should you ever need it. Within the casino application you will also be able to connect to a support specialist via live chat with the press of a button.
Bonuses / promotions
When you register your first account with Jackpot City, you’ll receive a matching bonus up to 100% (max $400) on your first four deposits (read: that’s $1600 free!). These bonuses deposit to your account instantly and must be played through 50x before they can be moved from your bonus balance to your real money balance (and then be withdrawn). It’s also important to first know that different games count differently toward this wagering requirement, however if you are just playing pokies you needn’t fret as your wagers count 1:1 toward this when you play on Jackpot City’s pokies.
Once you’ve exhausted those four deposit bonuses, that doesn’t mean that you won’t have additional opportunities to earn more free money, however. Jackpot City always has other prize and match promotions running that will earn you cash, physical prizes, free spins, and even cruise holidays. All Jackpot City players are also enrolled automatically in their loyalty club which can earn you similar prizes as you play and wager more.
Summary
Jackpot City is a Malta-licensed, Microgaming-based casino with a lot of promise. It’s very accessible wilth a customer service team that offers help to players 24/7. The casino offers some highly popular games to players and will work with AUD for Aussies. The only downside to playing here is that there are just over 300 pokies to choose from, a figure that’s lower than many other online casinos today. Fortunately that number includes some of the most popular of the games.
Why Jackpot City pokies are worth trying
Jackpot City has indeed hit a jackpot with its online casino. From its huge pokie selection to the best software and security available today, it’s hard for us to recommend another online pokie site over JC.
- Over 300 pokies on seamless software
- Strong reputation that has stood test of time
- Fast payouts with AUD and several other currencies
- Superb mobile play and game options
- Live dealer games are a fun change of pace
- 24/7 customer support via live chat, phone, and email
