Review summary

State-of-the-art software, stellar customer service and over 200 games make for a unique gaming

Established in 2007, Casino.com quickly established itself as one of the major players in the online gaming industry. Pokie for pokie, their collection of titles is one of the best we have seen and each one of them runs on some of the best software available today.

Casino.com offers a decent selection of Playtech games though on the surface it doesn’t sound like much. Players have access to over 200 games to pick from, and most of these are high quality titles. The casino has clearly focused on quality more than anything else, and we had a hard time overlooking any of the games as small or insignificant. Not only are there a variety of games available for desktop computer players, but mobile device owners can gain access to many of the leading games as well and experience them with apps or right through the mobile web browser itself.

New players will find it easy to join Casino.com with several simple deposit options available. It’s possible to put money in using a credit card, Skrill or Neteller. Once a member players have access to hundreds of games, and some nice real-money bonuses that make a membership at the casino just that much more valuable.

Getting help is easy when joining Casino.com and there is dedicated phone support, a live chat and an email that players can use to get questions answered. The site is known for offering some of the best bonuses available, and players can get up to AU $3200 over a series of eight different deposit bonuses up to AU $400 that can be accessed each week after joining for up to two months in a row. There’s also a lucrative VIP programme in place for players that decide to stick with Casino.com.

The site has its quirks, such as a slower-than-maybe-expected payout times and some roundabout bonuses, but in exchange for a strong reputation for top-notch security and customer support, a quality game selection and a pretty darned good bonus programme they are some sacrifices we are willing to accept.

quick facts

Australian flag Aus players accepted
Name: Casino.com
Established: 2007
Licensed In: Gibraltar
Owned By: ONISAC, Ltd.
Payout Speed: Varies
Languages: More than 10
Currencies: USD, AUD, GBP, EUR, and a few others
Software type: Playtech
Contact support@casino.com
Website: Casino.com
Deposit options: mastercard, skrill, visa

Rating breakdown

Secure and safe casino site with user-friendly platform and generous welcome bonuses

Casino.com scores major points with our reviewers for their large collection of pokies, great mobile play, and excellent customer support. One minor tick is the nature of some of their bonuses, but if you are only playing pokies, then those minor annoyances won’t affect you too much like they will table-game players.

Software
9
Security
10
Banking
9
Games & pokies
9
Customer support
10
Reliability / trustworthiness
10
Bonuses / promotions
7

Standout Features

  • Beautiful menu and game design
  • Quality mobile play on a variety of devices
  • Catalog of some of today’s most popular pokie titles
  • Protected by one the worldwide leaders in data encryption

Overall

8.7

Casino.com delivers a great online gaming experience overall, especially for pokie players. Offered is a strong variety of games, bonuses, and payment methods that any Aussie pokie player will appreciate.

Detailed review

8/10

Security & reputation

Big name online casinos usually have big name protection, and Casino.com is no exception. Your transactions and information are protected by Thawte, the fifth-largest public encryption certificate authority on the internet. The games themselves are audited regularly by Technical Systems Testing. On top of all that, Casino.com requires their identifications to be verified before any withdrawal is processed.

One other thing about Casino.com that impresses us is how transparent they are with their security and privacy policies. Everything from how your information is processed, to whom it is disclosed to, to the site’s cookie policy, is written out in detail on Casino.com’s website. Other sites make this information hard to hunt down, so the fact that Casino.com is so open about all of it helps them cement an already sterling brand-reputation within the minds our reviewers.

9/10

Banking, Deposits, and Withdrawals

While it may seems like an inconvenience at first, withdrawals on Casino.com go through some extra steps that really help protect your winnings and payments. Before a withdrawal request can be processed, you will first need to verify your identity by providing a copy of your passport/driver’s license/other government ID; a copy of the front and back of the credit card (or a recent statement from that card) that you used to fund your account; and a recent utility bill or bank statement as a way to show proof of address. Note that this information is only needed the first time you go to withdraw on Casino.com

Withdrawal limits and processing times are dependent upon your loyalty status (but will take no longer than three business days). That is in addition to the waiting time that comes along with each withdrawal method. The quickest methods are Neteller and Instant Banking by Citadel which will pay you in 1-3 business days, while bank drafts can take up to several weeks.

  • credit-card
    payout:1-2
  • debit-card
    payout:1-2
  • visa
    payout:2-3
  • mastercard
    payout:2-4
  • skrill
    payout:2-3
9/10

Games & pokies

Casino.com offers over 200 games on their great-looking software. While this is about half the number of games offered compared to some of the other online casinos we review, it’s clear that Casino.com has gone for quality over quantity, because there are very few games we wanted to say ‘pass’ on during our review. Casino.com offers a huge selection of 3-reel, 5-reel, and licensed pokies, and better yet, your play on these machines counts 100% towards the Welcome Bonus wagering requirements (more about that below).

A large number of these pokies, along with many other games (like blackjack, roulette, scratch cards, and many more) are available on mobile. Some of the popular pokie titles you can play anywhere you have internet access include The Amazing Spider-Man, Gladiator, Hulk Jackpot, and Iron Man 2. Finally, for all their pokie and table games, Casino.com offers a free play mode. This allows you to first learn the rules to a game and see if it’s something you want to wager real money on before actually doing so.

  • Roulette
    9 VARIETIES
  • Pokies & slots
    200+ POKIES
  • Video poker
    9 VARIETIES
  • Baccarat
    5 VARIETIES
  • Blackjack
    12 VARIETIES
  • Craps
    6 VARIETIES
9/10

Customer service

We always say that an online casino is only as good as its customer support, and in that instance Casino.com is one of the best of the best with their 24/7 support available through email, phone, and live chat.

7/10

Bonuses / promotions

Casino.com boasts a welcome bonus up to $3200 for their new players. How this really works is that you’ll receive a 100% match on your first deposit up to $400, but then you’ll have to play through 40x the amount of the bonus in order to withdraw it. However, it’s important to know that while pokie play counts toward this qualification, table games do not. The rest of that possible $3200 comes from weekly reload bonuses (up to seven) to their account.

While that may not be ideal if you like playing games besides pokies now and again, Casino.com offers some other bonuses for their regular players to take advantage of, like entry into drawings for large amounts of cash when you make deposit in a designated timeframe. Casino.com also has a VIP program, though it is a little different in that you must earn your way into enrollment by accumulating 20,000 loyalty points and depositing at least $3,000. The more VIP points you accumulate, the more real cash back, special gifts, quicker withdrawals, and invitations to exclusive VIP events you earn.

Exclusive bonus
100% up to AU $400

Summary

Casino.com is a well-known online site that’s based on Playtech software. It has just over 200 pokies to choose from, which is a bit lacking, but the options are truly of excellent quality. The casino supports the Australian dollar, and it’s simple to join and fund an account to begin playing. The Gibraltar licensed casino has excellent security in place, and a very safe withdrawal system, though it’s a bit slower than ideal.

Why Casino.com pokies are worth trying

Casino.com offers everything an Aussie pokie player would need. On their dedicated casino.com/au dedicated sub-site you’ll find that this online gambling leader has created.

Exclusive Bonus
100% MATCH (UP TO AU $400) ON YOUR FIRST DEPOSIT
  • Great selection of pokie titles
  • Mobile, in-browser, and dedicated software play
  • Customer support that lives up to site’s reputation
  • Rewarding VIP program once you qualify
  • Encryption from one of the world’s best certificate authorities
  • Wide variety of payment and withdrawal methods