Review summary

Since its launch in 2002, Roxy Palace Casino has been providing a quality gaming experience and excellent customer support, earning the title of Best Slots Site by Online Gambling Magazine twice.

Roxy Palace was founded in 2002 and developed a solid following over the next decade as a reasonably-respected online casino. However, it was probably never at the forefront of people’s minds when they were asked to name big-time online casinos. However, that is starting to slowly change, as Roxy Palace was purchased in summer 2016 by RoxyPalace, the publicly-traded online casino behemoth that recorded record earnings the quarter after the acquisition.

Quickly, the quality of the Roxy Palace playing experience went through the roof with its new bosses overseeing things. The site now offers an online gaming selection as big as any (particularly the pokies), a great and straightforward loyalty tier system, and other little touches that had us smitten at first play.

Players will enjoy gaining access to up to AU $150 when making the first deposit into the casino, and 25x playthrough requirements make it easy to actually unlock that free money to use towards one of the hundreds of different games available. Instant-play games, and a variety of accepted deposit methods make it easy to get started at Roxy Palace and to make the most of the experience while there. Players can use credit cards or eWallet services to put money into their accounts, and can often start playing the same day they sign up for the service.

Customer service is a priority at Roxy Palace and players receive answers to important questions through live chat or a dedicated phone line in just minutes after asking, day or night. This casino is verified by eCOGRA as safe to play at, and is well-regulated by the Maltese government for safety and reliability. It’s a solid option that’s been around for more than a decade and can be relied upon by Australian players as a way to gamble online safely.

Whether you’re looking for an exciting variety of pokies and table games, a good reliable gaming experience, top-tier loyalty rewards or just a simple signup process, Roxy Palace offers all of that and more to Aussie players looking to try out online gambling.

quick facts

Australian flag Aus players accepted
Name: Roxy Palace Casino
Established: 2002
Licensed In: Gibraltar and the UK
Owned By: 32Red
Payout Speed: 24 hours to a few days for most methods
Languages: English, German, Italian, Swedish
Currencies: AUD, USD, GBP, EUR and a few others
Software type: Microgaming
Contact 1-800-838-074 and 24/7 live chat
Deposit options: mastercard, neteller, paysafecard, poli, skrill, visa, paypal

Rating breakdown

Roxy Palace Casino rates high in the cutting-edge technology it employs as well as game quality and variety, guaranteeing a more than adequate user experience.

Roxy Palace is one of the best overall online casinos we have reviewed in a while. The small peeves we have about its withdrawal speeds we can overlook when we browse through its 400 different pokies, 200 different table games, and see that it has met the same quality standards as some of the biggest online casinos.

Games & pokies
Customer support
Reliability / trustworthiness
Bonuses / promotions

Standout Features

  • Over 600 pokies and casino games on Microgaming software
  • Large mobile selection that is also runs perfectly
  • Relatively low playthrough requirement for welcome bonuses
  • Accepts AUD and has a site just for Aussie players at



Roxy Palace has a whole lot going for it, and very little against. Its 400+ titles are a pokie player’s dream, and the fact that they are on top-notch Microgaming software is icing on the cake.

Detailed review


Security & reputation

Roxy Palace has approval from eCOGRA, which an internationally-renowned organization that has been testing online casinos for player fairness since 2003. When you see the eCOGRA Safe & Fair Seal at the bottom of an online casino’s site (like Roxy Palace), it means the site is operating within eCOGRA’s stringent standards for player protection, fair gaming, and responsible operator behavior. It also means that the site must publically publish regular payout reports on their homepage (right now it’s around a solid 96% on Roxy).

Roxy also carries a license from the Gibraltar Betting and Gaming Association, the territory in which it operates its international gaming operations. This is the same association that licenses other household online casino names like William Hill, Ladbrokes, and Bet365, and means you should expect that both your financial and confidential personal account information are protected by the latest in 128-bit encryption security.


Banking, Deposits, and Withdrawals

When you go to make that first deposit on Roxy Palace, you’ll have a number of options from which to do so. Most major credit cards (like VISA and MasterCard) are accepted, as are other popular online payment methods like Neteller, Skrill, and Ukash. When it comes time to withdraw your winnings however you are limited to using credit cards, wire transfers, and Neteller. Roxy Palace accepts AUD, USD, EUR, GBP, and a few other major currencies.

Withdrawal requests will have a pending status of 48 hours before being processed, and from there it can take another 3-7 days depending on your withdrawal method of choice, which we find to be a tad slower compared to most online casinos we review.

  • credit-card
  • debit-card
  • visa
  • mastercard
  • skrill
  • neteller

Games & pokies

Roxy Palace offers an immense 600 games, the majority of which are beautiful Microgaming pokies. These slots come in every shape and size, including 3-reel, 5-reel, and progressive pokies. One cool feature on Roxy Palace that we’ve never seen anywhere else is the ability to sort the pokie selection both by reel and line amount, meaning that with the click of a button you can show every 5 reel, 40 line pokie the site offers without having to randomly click through all the titles looking for what you want. Titles range from Microgaming original creations to familiar licensed favourites like The Dark Knight, Bridesmaids, and Game of Thrones.

The non-pokie selection is equally as impressive, with around 200 different varieties of blackjack, roulette, video poker, and live dealer games. Live dealer games offer a unique online gaming experience that is about as true to playing in an actual land casino as you can get. We also love Roxy’s selection of multiplayer casino games like roulette and Wheel of Wealth which let you wager with your friends or others in a more social online gaming environment.

  • Roulette
  • Pokies & slots
    500+ POKIES
  • Video poker
  • Baccarat
  • Blackjack
  • Craps

Customer service

Roxy Palace offers 24/7 live chat and phone assistance for its players and potential players. There is also a detailed FAQ on their site that quickly covers some of the more common questions you might be wondering.


Bonuses / promotions

Roxy Palace’s welcome bonuses are pretty straightforward, as they simply match your first deposit at 100% (up to $150) within the first 72 hours of you registering an account. Your second deposit will be matched at 25% up to $200 as well. Roxy of course has a standard playthrough requirement before you can move these funds into your normal play balance, however here it is only 25 times the amount of the bonus and deposit, lower than we usually see. And as is typical, pokie and keno wagers count 100% toward this requirement while pretty much any other game counts as either 10% or 0%.

Beyond the welcome bonus, Roxy runs at least one special monthly promotions that includes more deposit bonuses, prize pot entries, and other prizes. There is also a tiered loyalty system in place (Blue, Silver, Gold, Platinum, and VIP) in which you climb by earning Player’s Club points every time you make a wager. These points and tiers open up access to prize draws, entry to special pokie tournaments, exclusive looks at new games, and more. VIP status can be earned by special request or by earning enough points at the Platinum level, and entitles you to more exclusive promotions, bigger bonuses, and special VIP events.

Exclusive bonus
100% up to AU $350


At Roxy Palace you’ll have more than 500 pokies to choose from, making it one of the most diverse online casinos to play at. This Microgaming location offers exceptional security and safety features, but it also offers a decent payout percentage of 95%, meaning that it’s easier to win than some other casinos are. The only real downside to playing at this casino is its lower level of banking options, but that isn’t an issue as long as one of the common options works for you.

Why Roxy Palace pokies are worth trying

Since being bought by the publicly-traded online casino company 32Red, Roxy Palace has been receiving well-deserved praise all over the online casino gaming world. Its sheer amount of pokies and games is near the top, and as a Microgaming software client, every game looks and runs like a dream. The site’s burgeoning reputation is only bolstered even more by its eCOGRA and Gibraltar gaming certifications and its strong encryption security.

Exclusive Bonus
  • 600 games on award-winning Microgaming software
  • Huge pokie selection, sortable by reel and line amount
  • Live dealer and multi-player casino games
  • Rewarding tiered loyalty system
  • Variety of unique monthly promotions
  • Accepts AUD and has Aussie-specific site (